RETURN POLICY (DAMAGED GOODS ONLY)

Effective Date: [10-05-2023]

We maintain strict quality standards. However, returns are accepted ONLY for damaged products.

1. Eligibility for Return

You may request a return if:

• The product is physically damaged upon delivery
• The package is tampered or broken

2. Not Eligible for Return

• Change of mind
• Wrong product ordered by customer
• Compatibility issues (e.g., incorrect printer use)
• Minor aesthetic variations

3. Return Process

• Notify us within 48 hours of delivery
• Email with:
  • Order ID
  • Photos/videos of damaged product
• Send to: sales@highhimage.com

4. Resolution

After verification, we will:

• Replace the product OR
• Issue a refund (at our discretion)

5. Shipping for Returns

• If approved, we may arrange reverse pickup or request you to ship the product.
• Return shipping cost policy will be communicated case-by-case.

6. Important Notes

• Product must be unused and in original packaging.
• Claims without proof may be rejected.
• In Certain Situations Certain Items and Products may be Exchanged in case of wrong sizes or dimensions or Gsm at the sole discretion of Highhimage